Return and Refund Policy

Thank you for shopping with Urijah Capture! We aim to provide high-quality photography equipment and a smooth shopping experience. Please review our Refund and Return Policy below.

1. Eligibility for Returns

• Damaged or Defective Products: If you receive an item that is damaged, defective, or not as described, please contact us within 7 days of delivery.
• Return Criteria: To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging with all included accessories.

2. Return Process

• Contact Us: To initiate a return, please reach out to our customer support team  Provide details of the issue along with order information and photos of the damaged or defective item.
• Return Approval: Once approved, our team will arrange a pickup or provide further instructions for the return.

3. Refunds

• Cash on Delivery (COD) Refunds: As our payment method is exclusively Cash on Delivery, refunds will be processed as cash, provided when the item is picked up or collected.
• Inspection and Processing Time: Refunds are issued after the returned item is received and inspected by our team to ensure it meets the return criteria. Refunds are typically processed within 7 business days after inspection.

4. Non-Returnable Items

Certain items cannot be returned or refunded, including:

• Products damaged due to misuse or mishandling by the customer.
• Items that are not returned in their original condition or packaging.

5. Exchange Policy

We do not offer direct exchanges. If you wish to replace an item, please return the original product following the steps above and place a new order.

6. Changes to Policy

We may update this policy as needed. Any changes will be posted on our website.

7. Contact Us

If you have any questions or need assistance, please reach out to our customer service at